In 2018, CC kicked off an exciting initiative called CC usability. I will present findings from six months of user research, including the high-level goals and human-centered design process we undertook, and how we arrived at 9 key insights. I will also present some of the prototypes we developed, and how the research transformed our approach to the CC Search product. Lastly, I’ll preview what’s ahead in 2019 and gather feedback on ways to more effectively engage the global community in this work.
Session notes:https://docs.google.com/document/d/1WTNrXVrpq4Wuz1FetP78NoUCtemOkHjMneC8DkqxNkE/edit
